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Frequently Asked Questions

Where can clients use the bot?

The bot can be embedded onto a page of your website or can be placed in the bottom-right corner of the page. We will soon be adding integrations for Facebook, Twitter, and WeChat.


How often is the intake logic updated?

The intake logic is being updated regularly by experienced immigration attorneys. Any updates sync immediately to your account.


Do you offer onboarding?

The Starter plan includes basic support and access to the Help Guide. The advanced plans include onboarding by our team at no additional charge. If you are on the Starter plan and would like onboarding for your team, this is a one-time $500 fee.


Do you offer support?

We offer support with all of our bot plans. Our support team is available by email at to answer any questions or concerns.


What is customizable?

There are several aspects of the bot which are customizable. With any of the plans, there is customized branding, service selection options, and FAQs. The intake options will be based on the type of services your firm offers (i.e. the bot will only show business immigration options/questions for a firm that exclusively practices business immigration).

With a Plus or Pro plan, there are additional integrations as well as the ability to build custom flows in our proprietary bot builder.